Accessibility Statement

Effective Date: September 15, 2025

Sam’s Marine Service is committed to ensuring equal access and participation for all people, including those with disabilities. We are committed to following the principles of dignity, independence, integration, and equal opportunity in accordance with the Accessible Canada Act (ACA) and recognized international standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) 2.1 outline technical requirements for improving accessibility for individuals with disabilities. These guidelines define three levels of conformance: A, AA, and AAA.

Sam’s Marine is working toward WCAG 2.1 Level AA conformance across its website (www.samsmarine.ca).
This level of conformance is widely adopted as the standard for accessible digital experiences under the Accessible Canada Act.

Measures to Support Accessibility

Sam’s Marine has taken the following measures to ensure accessibility of www.samsmarine.ca:

Integrating accessibility practices into our web design and development process.
Conducting regular internal reviews of our website to identify and address accessibility barriers.
Providing training and guidance to staff who create and manage website content.
Responding to accessibility feedback promptly and effectively.

Limitations and Alternatives

While we strive to ensure full accessibility of www.samsmarine.ca, some content may not yet fully comply with WCAG 2.1 Level AA requirements. We are committed to addressing these issues as they are identified. If you experience any barriers, please contact us so we can provide an alternative format or method of access.

Feedback and Contact Information

We welcome your feedback on the accessibility of www.samsmarine.ca. Please contact us if you encounter any accessibility barriers:

Email: service@samsmarine.ca

Phone: 250-280-5898

We aim to respond to feedback within 5 business days.

Formal Complaints

If you are not satisfied with our response, you may be entitled to file a complaint under the Accessible Canada Act. We are committed to cooperating fully with the Canadian Accessibility Commissioner and any other applicable regulatory authorities to resolve accessibility concerns.

Ongoing Commitment

Sam’s Marine recognizes that accessibility is an ongoing effort. We will continue to review, improve, and update our digital accessibility practices to meet or exceed the requirements of the Accessible Canada Act and WCAG standards.